Reservation, check-in, checkout, and online payment

You can reserve an aircraft, room, instructor, or any other resource that is available on the timeline. For this feature, we will focus on the reservation of an aircraft as this is the most common usage of this feature. Aviatize allows you to manage the reservations, check-ins, checkouts, and thanks to our Stripe integration, your team can pay immediately via Aviatize. 

You can also find more information about making a reservation on the feature page “Smart booking” or in the Aviatize academy.

Making a reservation

On the timeline, you can select and book an aircraft by dragging over the timeline. After which you can start by completing a small and responsive form. When flying a simple flight, completing a reservation only takes 3 clicks. The fields you have to complete depend of course on what type of flight it is that want to book. In a training flight for example you will have to select the instructor and the student. Here you can even already select which exercises you want to do that day.

At the bottom of each reservation screen you will get some feedback from Aviatize based on the validations you set up earlier. These will show you if a reservation is blocked or if you just have a warning.

Whenever a reservation is booked, there is the option that it will need approval from someone. In that case, the approving manager will be contacted to let them know that there is a task for them waiting. Before a reservation is approved or denied it will appear transparent in the timeline.

Checking in

When it is time for your flight, the check-in process is straightforward. When checking in you double-check if all the information that you submitted during your reservation is still correct so that everybody has the correct information like aircraft, PIc, Route, and Hobbs counter.
When you complete this, the flight is checked in, now everybody can see that a specific aircraft is checked in. This is a great way to keep operational control for operations managers.

Checking out

After the flight, there is the checkout process. In this process you complete the following information:

  • Fuel uplift before and after
  • Oil uplift
  • Type of flight
  • Flight ID
  • Departure and arrival location
  • Crew
  • PAX
  • Fuel start and end
  • Fuel used
  • Engine start and stop
  • Engine time
  • Blocks off and on
  • Block time
  • Take-off and landing time
  • Airborne time
  • Landings during the day and night
  • Flight rules
  • Night time
  • Customer
  • Reference

 

You can submit all these information fields per flight leg that you did. After completing this step you can do a couple more things. 

Reporting a technical issue for a specific flight leg, here you can a complete description of what happened and what is wrong with the option to add files like images and more. After reporting a technical issue the respected responsible person will be contacted automatically so that the follow-up on this issue can happen.

You can also add a techlog file with a comment that then gets sent to the person you assign it to. 

When dealing with a training flight this is also where the instructor can do the grading of the student. If you want to know more about grading you can visit the Training feature page. 

Online payment

Online payment is actually a step of the checkout process as well. Thanks to our integration with the online payment platform Stripe we can manage all the payments in Aviatize as well. This means that at the end of a flight, Aviatize calculates the cost of the aircraft based on a price per minute that you can set up in the CRM settings for each aircraft. After this step, the user has the option to add various extra products to the total like landing fees or passenger taxes that otherwise would be billed to the organization. This is combined with our automated invoicing system you don’t have to worry about anything financial anymore.