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Aviatize — Flight School Management Software
Onboarding & Customer Success

Go Live in Weeks, Not Months

Every flight school is different. Whether you prefer self-serve or white-glove support, we meet you where you are and get you operational fast.

How It Works

Four Steps to Go-Live

A proven process that gets flight schools operational in as little as 4 weeks.

Step 1

Export Your Data

Export users, aircraft, balances, and bookings from your current system. We provide templates and guides for every major platform.

Step 2

We Import & Configure

Your Customer Success Manager imports your data into Aviatize, configures your fleet, billing rules, and compliance settings.

Step 3

Train Your Team

Live training sessions for admins, instructors, and front-desk staff. We make sure everyone is comfortable before go-live.

Step 4

Go Live

Launch with confidence. Your CSM is on standby during the first weeks to answer questions and fine-tune your setup.

Customer Success

Your Dedicated Success Manager

Not just a help desk — a partner who understands aviation and cares about your school's success.

Dedicated Point of Contact

One person who knows your school, your setup, and your goals. No ticket queues or generic support.

Data Migration Support

We handle the heavy lifting — importing users, aircraft, balances, subscriptions, and historical bookings.

Ongoing Check-Ins

Regular calls to review your usage, answer questions, and help you unlock more of the platform as your school grows.

Fast Response Times

Priority access to our team. Questions answered within hours, not days.

Packages

Choose Your Onboarding Level

From self-serve to fully managed — pick the level of support that matches your team's needs.

Self Onboarding

Get started on your own with our comprehensive resources.

FREE
Knowledge base
In-app guidance
Video academy
Email and chat support
Dedicated Account Manager

Managed Data Onboarding

Self Onboarding plus expert help importing your data.

$1,000one-time
All Self Onboarding features
Dedicated Customer Success Agent
Up to 4 hrs within 14 days
Help with importing historical data
RECOMMENDED

Basic Assisted Onboarding

Self Onboarding plus hands-on training sessions.

$2,000one-time
All Self Onboarding features
Dedicated Customer Success Agent
Up to 8 hrs within 30 days
Admin Training session (2 hrs)
Basic Webinar session (2 hrs)
Focus on People, Aircraft, Documents

Premium Assisted Onboarding

Full white-glove onboarding with advanced training.

$5,000one-time
All Self Onboarding features
Dedicated Customer Success Agent
Hands-on Project
Up to 25 hrs within 60 days
Training module set-up
Maintenance set-up
Reports set-up (up to 5)
Integration set-up
Advanced training (up to 6 hrs)
Biweekly check-ins

What You Can Import

Bring your existing data into Aviatize. Our team helps ensure nothing gets lost in the transition.

Users & student profiles
Aircraft & fleet data
Account balances
Active subscriptions
Upcoming bookings
Document records

Ready to Get Started?

Book a demo to discuss your onboarding needs. We'll map out a go-live plan tailored to your school.

Book a Demo